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Ensuring Quality

Ensuring quality

This means:

We need to make sure that we know what excellent means for each of the people we support. Everyone has different needs and wishes and the care and support we provide will reflect this. The individual experience of people receiving care and support and their personal expectations and outcomes is a priority. Quality Assurance is about everyone working at SFHT having the responsibility to make sure that our care and support services are of the very highest quality and that we capture what is most important to those who use any of the services.

  • Everyone working for SFHT, individually and as a team need to do the very best that they can in every aspect of their work. We need to have the training and other support systems in place to make sure that everyone has what they need to do their jobs really well.
  • To provide a range of services which keep people safe through recognised standards, safeguards and the adoption of good practice.
  • To have recognised processes that ensure the effectiveness of services including their value for money.
  • To have systems, checks and audits in place to monitor and evaluate the quality of the services that we provide so that we can celebrate successes.

 How we maintain quality

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The Stable Family Home Trust - Private company limited by guarantee. Registered in England & Wales No. 4421606. Charity No: 1093672